Datagraze Terms of Use

Last Updated: April 2, 2025

Welcome to Datagraze. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Datagraze, you agree to be bound by these Terms of Use. If you do not agree, you may not use the service.

2. Description of Service

Datagraze provides AI-powered data analysis tools that allow users to connect databases and interact with data through natural language queries.

3. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must ensure that your use of Datagraze complies with all applicable laws and regulations.
  • You may not use Datagraze for any illegal, harmful, or unauthorized purposes.

4. Data Usage & Privacy

  • Datagraze processes database queries based on user inputs but does not store or retain your database data.
  • You are responsible for ensuring that your use of Datagraze complies with your organization's data privacy policies.
  • Datagraze may collect metadata for improving service performance but does not access or modify your database without permission.

5. Credits & Payment

  • Datagraze operates on a credit-based system where users pay for what they use.
  • Credits can be purchased through our platform and are used to access various features and services.
  • Payments for credits are processed through third-party payment providers. Datagraze does not store payment details.
  • Purchased credits do not expire and can be used at any time.
  • Credits are non-refundable once purchased.
  • Datagraze reserves the right to modify credit pricing or usage rates with prior notice.

6. Service Availability & Changes

  • Datagraze aims to provide uninterrupted service but does not guarantee 100% uptime.
  • We may modify, suspend, or discontinue parts of the service at any time, with or without notice.

7. Intellectual Property

  • Datagraze and its related content, trademarks, and branding are owned by Datagraze and may not be used without permission.
  • Users retain ownership of any data processed through Datagraze.

8. Limitation of Liability

  • Datagraze is provided on an "as is" basis, without warranties of any kind.
  • We are not responsible for any inaccuracies in query results or AI-generated responses.
  • Users assume full responsibility for how they use the insights and data generated by Datagraze.

9. Changes to Terms

Datagraze may update these terms at any time. Continued use of the service after changes constitute acceptance of the updated terms.

10. Contact Us

For any questions regarding these terms, please contact us at support@datagraze.io.